The College subscribes to a national online system called WisePay, which allows the College to accept electronic payments for items of expenditure. Payments can be made 24 hours a day, 7 days a week with a debit/credit card through a secure online account.

Using WisePay, you are able to top-up your ​young person's account, ensuring they can then use their card with our Cashless Catering service and you can also make payments for trips, events, course fees, resource packs and many other important expenses.

Course resources are payable for both Year 12 and 13 students, depending on the course being studied.

Tutors are the main point of contact between the College and parents/carers and you should not hesitate to get in touch. The easiest way to make contact will be by email. Tutors will always endeavour to reply to email contact as quickly as possible, but this may not be within 24 hours, owing to other commitments. Tutors will also be pleased to arrange a meeting with you, if appropriate.

The College uses an electronic system for the recording of attendance and this information is sent home to parents/carers via a weekly email. The Student Services and Tutor Team use this data to monitor attendance. If your young person will miss or has missed lessons, they can apply for authorised absence (through the Student Sharepoint page). The student will need to provide evidence to support their absence request and include permission from teachers. Authorised absence is the figure that is shared, if requested, with universities and future employers.

Attendance and punctuality data are displayed on the student’s ProPortal home page which parents/carers can ask to see at any time.

If problems are minor, students often put matters right in a short period of time. For issues regarding attendance and punctuality you will be contacted by the Student Services Team. If problems persist, or are more serious, then the tutor will contact you.

The College normally continues to liaise with parents/carers up until the end of students’ study programmes, including any period after students have reached the age of 18. Students who are 18 or over have the right to ask the College not to release information to parents/carers; nevertheless, this right has rarely been exercised.

This would only apply if the student, through their own actions, made it impossible for a grade to be awarded by the examination board – for example by failing to complete coursework or by missing an examination. The College can also require the payment of fees where a student fails to observe the Code of Conduct, for example by not attending lessons. Parents/carers would be invited to discuss the situation before any such action were taken. If a student re-sits an examination, then the fees are paid by the student.